the following is my friends remark he is a globe trotter

their iflight service is excellent but because they are now going through a financial crisis they are slack - for instance on my last flight we waited 13 hours in Bahrain and then re-routed through Bombay and there was no handling staff at Bahrain to assist even the passengers let alone free bees like myself. For certain type of tickets (I think business and first) they provide limo service"